ph711 is committed to protecting the personal information of every Filipino player who uses our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you hold under Philippine law.
ph711 collects only the personal information genuinely required to operate your account, process transactions, verify your identity under PAGCOR's KYC rules, and deliver customer support. We do not collect data for data collection's sake.
ph711 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data belongs to you — it is used exclusively to operate ph711 services and comply with Philippine legal obligations.
All personal data stored and transmitted through the ph711 platform is protected by 256-bit SSL encryption, access controls, and regular security audits. Our data infrastructure is built to the same standards as Philippine digital banking applications.
As a Philippine data subject, you hold rights under the Data Privacy Act of 2012 — including the right to access, correct, erase, and object to the processing of your personal data. ph711 provides clear channels for exercising all of these rights.
ph711 is transparent about every category of personal data collected, the legal basis for processing it, the parties it may be shared with, and how long it is retained. Nothing is hidden in footnotes — this policy is written to be read and understood.
In the unlikely event of a personal data breach affecting ph711 accounts, ph711 will notify affected Players and the National Privacy Commission (NPC) within the timelines required by RA 10173 and its Implementing Rules and Regulations.
Summary: This Privacy Policy ("Policy") describes how ph711 ("ph711", "we", "us", "our") collects, uses, stores, and protects the personal information of individuals ("Player", "User", "Data Subject", "you") who register for and use the ph711 online gaming platform at ph711.win. This Policy complies with the Republic of the Philippines Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and applicable PAGCOR regulatory requirements. By registering a ph711 account, you acknowledge that you have read and understood this Policy.
ph711 operates the online gaming platform accessible at ph711.win, providing sports betting, live casino, online slots, bingo, and e-sports wagering services to eligible players in the Philippines. In delivering these services, ph711 necessarily processes personal information belonging to registered Players and, in some circumstances, prospective Players who visit the platform without completing registration.
ph711 is the personal information controller ("PIC") in respect of all personal data collected through the ph711 platform. ph711 has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with RA 10173 and this Policy. Contact details for the DPO are provided in Section 14 of this Policy.
This Policy applies to all personal information collected through the ph711 website, any ph711 mobile web experience, ph711 customer support channels (including live chat and email), and any other direct interaction between a Player and ph711. It does not apply to the privacy practices of third-party game providers, payment processors, or any external website that may be linked from the ph711 platform.
ph711's collection and processing of personal information is governed by the following Philippine legal instruments and regulatory frameworks:
Where any provision of this Policy conflicts with applicable Philippine law, the provisions of Philippine law shall prevail. ph711 will update this Policy promptly upon any change in applicable law or regulatory guidance that affects its personal data processing activities.
ph711 collects personal information across several categories depending on your interaction with the platform. The table below summarises the categories of data collected and the primary source of that data.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (National ID, Passport, UMID, SSS) | Provided by Player during registration and KYC |
| Contact Data | Philippine mobile number, email address, residential address | Provided by Player during registration |
| Financial Data | GCash mobile number, PayMaya account reference, bank account name, transaction amounts and timestamps | Provided by Player; generated by platform transactions |
| Gaming Activity Data | Bet history, game sessions, win/loss records, bonus usage, responsible gaming tool settings | Automatically generated by platform |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Automatically collected via platform and cookies |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Generated through Player-support interactions |
| KYC Documents | Scanned or photographed copies of government-issued ID, proof of address, selfie verification images | Provided by Player during KYC process |
Note on Sensitive Personal Information: To the extent that any document provided for KYC purposes constitutes "sensitive personal information" under RA 10173 (e.g., government ID numbers), ph711 processes such information exclusively for the purposes of identity verification and regulatory compliance, with heightened security controls applied.
ph711 processes personal data for the following specific purposes:
To create and maintain your ph711 account, verify your identity, authenticate your login sessions, and manage your account preferences and responsible gaming settings. This processing is necessary for the performance of the contract between ph711 and the Player.
To process deposits, withdrawals, and internal balance transfers via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment channels. Financial transaction records are also retained to satisfy ph711's obligations under the Anti-Money Laundering Act.
To verify Player identity and age in compliance with PAGCOR's KYC requirements and the Anti-Money Laundering Act of 2001. ph711 is legally required to maintain identity verification records and to report suspicious transactions to the Anti-Money Laundering Council (AMLC) where required by law.
To record, settle, and adjudicate bets; to detect and prevent fraud, cheating, collusion, bonus abuse, and prohibited conduct as defined in the ph711 Terms and Conditions; and to maintain the integrity of ph711's gaming operations.
To monitor gaming activity for indicators of problem gambling behaviour; to administer deposit limits, session limits, cooling-off periods, and self-exclusion requests; and to communicate with Players regarding responsible gaming resources where appropriate under ph711's duty of care obligations.
To respond to Player queries, complaints, and support requests via live chat and email; to maintain records of support interactions for quality assurance; and to resolve disputes relating to bets, account balances, and payment transactions.
To detect, investigate, and prevent unauthorised account access, payment fraud, identity theft, and other security incidents; to maintain IP and device logs for the purpose of incident investigation; and to coordinate with Philippine law enforcement authorities where required.
To comply with lawful requests from PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, the Bureau of Internal Revenue, and other Philippine regulatory and law enforcement authorities.
To analyse aggregated, anonymised usage data for the purpose of improving platform performance, user experience, and game selection. ph711 does not use individually identifiable Player data for product analytics without a lawful basis for doing so.
To send promotional offers, bonus notifications, and platform updates to Players who have opted in to receive such communications via their ph711 account notification settings. Players may withdraw consent for marketing communications at any time by updating their account preferences or contacting ph711 support.
Under RA 10173, ph711 processes personal data on the following legal bases:
ph711 does not sell, rent, or trade personal data to any third party for commercial or marketing purposes. Personal data may be shared in the following circumstances:
ph711 engages third-party service providers who act as data processors on ph711's behalf. These include payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, KYC technology providers, cloud infrastructure providers, and customer support platform providers. All data processors engaged by ph711 are contractually bound to process personal data only on ph711's documented instructions, to implement appropriate technical and organisational security measures, and to comply with RA 10173.
Where required for the delivery of specific live casino or game products, limited Player data (typically account reference number and balance) may be shared with licensed game providers. Such sharing is limited to the minimum data necessary to operate the game session and is governed by data processing agreements consistent with RA 10173 requirements.
ph711 is required by Philippine law to disclose Player information to PAGCOR, the Anti-Money Laundering Council, the National Privacy Commission, the Bureau of Internal Revenue, and other competent Philippine authorities upon lawful request. ph711 will not disclose personal data to government authorities beyond what is legally required and will seek legal advice before complying with any request it considers unlawful.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of ph711's business or assets, Player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer via the ph711 website prior to the transfer taking effect, and the acquiring entity will be bound by this Privacy Policy.
ph711 may disclose personal data where necessary to establish, exercise, or defend legal claims relating to ph711's operations or to protect the rights, property, or safety of ph711, its employees, or its Players.
The ph711 platform uses cookies and similar tracking technologies to operate the website, personalise the Player experience, and analyse platform usage. The types of cookies deployed on ph711 include:
ph711 does not deploy third-party advertising or retargeting cookies. Players may manage cookie preferences through their browser settings. Disabling strictly necessary cookies may affect the ability to log in to and use the ph711 platform.
ph711 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention requirements. The following retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification, unless retention is required by a specific legal obligation or is subject to an active regulatory investigation or legal proceeding.
ph711 implements the following technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction:
While ph711 takes all reasonable technical and organisational measures to protect your personal data, no internet-based service can guarantee absolute security. Players are encouraged to use strong, unique passwords for their ph711 account and to enable two-factor authentication in Account Settings.
Under the Data Privacy Act of 2012 (RA 10173), you hold the following rights in respect of the personal data ph711 holds about you. These rights may be exercised by contacting ph711's Data Protection Officer as described in Section 14.
You have the right to obtain confirmation of whether ph711 holds personal data about you, and to receive a copy of that data in a commonly used format.
You have the right to request correction of any inaccurate, incomplete, or outdated personal data ph711 holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph711's legal retention obligations.
You have the right to object to ph711's processing of your personal data where that processing is based on legitimate interests, including direct marketing.
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
To exercise any of the rights listed above, submit a written request to ph711's Data Protection Officer at [email protected] (plain text — not a clickable link). ph711 will respond to all verified data subject requests within 15 business days of receipt. ph711 may require identity verification before processing a data subject request to prevent unauthorised disclosure.
If you believe ph711 has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at the contact details published on the NPC's official website.
The ph711 platform is strictly restricted to individuals aged 21 years and above. ph711 does not knowingly collect personal information from individuals under 21 years of age. If ph711 determines that personal data has been collected from a minor, that data will be deleted immediately and the associated account terminated.
If you are a parent or guardian and you believe that your child has provided personal data to ph711 without your consent, please contact ph711 support immediately at [email protected]. ph711 will investigate and take appropriate action within 3 business days of notification.
ph711 uses date of birth collection at registration and may require government ID verification to confirm Player age in compliance with PAGCOR's age verification requirements for online gaming operators in the Philippines.
The ph711 platform may contain links to third-party websites or services — for example, links to payment provider portals such as GCash or PayMaya. ph711 is not responsible for the privacy practices of any third-party website or service. Each such third party operates its own independent privacy policy, and Players are encouraged to review those policies before providing personal information through any third-party platform.
The inclusion of a link to a third-party service on the ph711 platform does not constitute ph711's endorsement of that third party's data privacy practices. ph711 has no control over, and accepts no responsibility for, the content, privacy policies, or practices of any third-party site.
ph711 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, ph711's data processing practices, or technology. Material amendments to this Policy — meaning amendments that significantly affect how ph711 uses your personal data or the rights available to you — will be communicated to registered Players via:
Minor amendments — such as corrections of typographical errors, clarifications of existing practices, or updates to contact information — may be made without individual notification and will be effective upon publication at ph711.win/privacy-policy.
Continued use of the ph711 platform following the effective date of any amendment constitutes the Player's acceptance of the revised Privacy Policy. The effective date at the top of this Policy reflects the date of the most recent material revision.
This Privacy Policy was last updated and is effective as of 1 January 2026. ph711 recommends that Players review this document periodically to remain informed of how their personal data is handled.
For all privacy-related queries, data subject rights requests, or concerns regarding ph711's handling of your personal information, please contact ph711's Data Protection Officer through the following channels:
ph711 will acknowledge receipt of all data subject requests within 3 business days and will provide a substantive response within 15 business days. Where a request is complex or involves a large volume of data, ph711 may extend the response period by a further 15 business days with written notification to the requestor.
If you are not satisfied with ph711's response to a privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent data protection supervisory authority for personal data processing activities in the Philippines.
ph711 is built on transparency, security, and respect for Filipino players' privacy rights. Join over 500,000 registered players who trust ph711 with their gaming and their data. For players 21 and above.
ph711 is for players 21+ only · RA 10173 compliant · PAGCOR-regulated platform